Resources

SimpleHelp

If you need to work with me remotely, I've got you covered. SimpleHelpĀ is an industry-leading, secure remote support platform that supports encrypted connections, file transfers, and a whole host of features that make providing support at a distance effortless.

To get set up on SimpleHelp, click the button below, and open up the downloaded file. Follow the prompts, and in a few moments I'll get a notice that you're ready to connect!

SupportDetails

Support Details will generate a brief report with general information about your computer, which helps me ensure quality, rapid service for you. To send a report to me with your information, just enter your name and email, and my email address (me@jamiesbenson.com) into the green text box at the top, and click "Send Details."

This report will be attached to your appointment request (if one is made), and will aid me in preparing my tools and workshop to best suit your needs.

www.supportdetails.com